Privacy Policy

CloudMeds (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the “App”). By using CloudMeds, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name, phone number, email address, and postal address

• Prescription details and medical history (if provided)

• Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

• Device information (e.g., model, OS version)

• Usage data, including interactions with the App

• IP address and location (if enabled)

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver medicine orders

• To improve and personalize your experience

• To communicate with you about orders, offers, and updates

• To comply with legal and regulatory requirements

• To prevent fraud and ensure the security of our platform

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• With healthcare professionals and pharmacies to fulfill your prescriptions

• With service providers (e.g., payment processors, delivery partners) who assist in operating our services

• With law enforcement or government authorities when required by law

• With business partners in case of mergers, acquisitions, or business restructuring

4. Data Security

We implement strict security measures to protect your information, including:

• Encryption of sensitive data

• Secure access controls and authentication

• Regular security audits and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access & Update: You can view and update your personal information in your account settings.

• Opt-Out: You can opt out of marketing communications at any time.

• Data Deletion: You can request the deletion of your account and personal data by contacting us.

6. Third-Party Services

Our App may contain links to third-party services or websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Children’s Privacy

CloudMeds is not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the App indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: sjlshkl@gmail.com

Phone: 9454496369

Address: Gonda

By using CloudMeds, you acknowledge that you have read and understood this Privacy Policy.